In the course of using this website or availing the products and services, ANDHRA BANK and its affiliates may become privy to the personal information of its customers, including information that is of a confidential nature.
ANDHRA BANK is committed to protect the privacy of its customers and will take all necessary and reasonable measures/precautions to protect the confidentiality of the information and its transmission through the world wide web. It shall not be held liable for disclosure of the confidential information when such disclosure is in accordance with this Privacy Commitment or in terms of the agreements, if any, with the Customers.
ANDHRA BANK endeavours to protect the security of the information provided by the Customer and it uses 128-bit encryption for transmission of the information. The said encryption standard is the optimum level industry standard in India.
ANDHRA BANK solicits its customers’ co-operation to ensure the security of the information and the customers are requested to choose their passwords very carefully so that no unauthorised person/third parties can have access to their banking information/details. To make the password complex and difficult for others to guess, the Customers should use combination of alphabets and numbers. To facilitate this, it is made mandatory in our system that the password should be a mix of alphabets and numbers. The Customers should undertake not to disclose/part with their passwords to anyone. It may be preferred not to keep any information/record about passwords, in writing. If at all so, customers are advised to take utmost precaution to guard against third party’s access to it.
ANDHRA BANK undertakes not to disclose the information provided by the Customers to any person, unless such action is necessary to:
- Conform to legal requirements or comply with legal process;
- Protect and defend Andhra Bank’s rights, interests or property;
- Enforce the terms and conditions of the products or services; or
- to protect the interests of Andhra Bank, its affiliates/members, constituents or of other persons.
The Customers shall not disclose to any other person, in any manner whatsoever, any information relating to Andhra Bank or its affiliates of a confidential nature obtained in the course of availing the services through the website. Failure to comply with this obligation shall be deemed a serious breach of the terms herein and shall entitle Andhra Bank or its affiliates to terminate the services, without prejudice to any damages, to which the customer may be entitled otherwise.
ANDHRA BANK will limit the collection and use of customer information only on a need-to-know basis to deliver better service to its customers. Andhra Bank may use and/or share the information provided by the Customers with its affiliates and third parties for providing services and any service-related activities (like levying charges/fees etc) and notifying or contacting the Customers regarding any problem with, or the expiration of, such services. In this regard, it may be necessary to disclose the customer information to one or more agents of Andhra Bank and their sub-agents, but such agents/sub-agents are required to agree to use the information obtained from Andhra Bank only for the purposes specified.
The Customer authorises Andhra Bank to exchange, share, part with all or part of the information related to the details and transaction history of the Customers to its affiliates / banks / financial institutions / credit bureaus / agencies/any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold Andhra Bank liable for use or disclosure of this information.